When you’re new to the world of online salvage vehicle auctions you may be overwhelmed with questions. Thankfully, Salvagebid not only has an exhaustive FAQ, but also several tutorial videos to help you get started. Below are four of our most commonly asked questions.

How do I pay my security deposit?

There are easy options to pay for your security deposit. You can use credit and debit cards, or a bank wire transfer. Trusted online auctions like Salvagebid.com ensure that your security deposit paid through bank wire transfer is registered to your security account and your information is secured with top encryption.

How much free storage to I have after I win an auction?

We know it can take a few days to arrange pick-up details, so Salvagebid gives you some free storage from the date you win an auction. Different IAA yards have varying terms so you’ll want to check terms for the specific yard where your vehicle is located. But if the car overstays, there is generally a daily charge for storage. Our inventory is so large that once a car sells it’s go to move to make room for new lots. So you want to be ready to pick-up once you win.

How do I arrange shipping?

With reputable car auction sites such as Salvagebid, we offer a Shipping Calculator to provide you with a guaranteed shipping quote. You can use this tool before you even bid on a car to get an idea of what your total cost would be to get your car home. This quote comes from our partner EasyHaul, the most trusted vehicle shipping company in the US. Salvagebid plays the role of a facilitator, assisting you to get your vehicle shipped domestically or internationally.

Can I get a refund of my deposit if I cancel my membership?

Yes. Security deposits are fully refundable for any reason. If you have not purchased a vehicle you can request a refund at any time. If you have no outstanding charges, you can receive your security deposit back. However, once your deposit is refunded, you will not be allowed to place any bids until your deposit is reestablished. Also remember, if you win an auction and then decide not to go through with the purchase, your security deposit will not be refunded.

If you have any further questions please feel free to reach us at +1 (503) 298-4300, Monday – Friday (6am – 4pm PDT). Alternatively, fill out our contact form and we’ll get back to you, shortly.